🚚 Shipping Policy

 

Thank you for shopping with drasse.com Below you’ll find details about how we process and ship your orders.

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1. Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order has been placed, and another email with tracking details once it has been shipped.

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2. Shipping Rates & Delivery Times

• Domestic Shipping (within United States of America): Estimated delivery in [6–12] business days.

• International Shipping: Estimated delivery in [8–14] business days, depending on location and customs clearance.

• Shipping costs are calculated at checkout based on your location and chosen shipping method.

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3. Tracking Your Order

• Once shipped, you will receive an email with a tracking number.

• Please allow 24–48 hours for tracking information to update.

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4. Customs, Duties & Taxes

• International orders may be subject to customs fees, import duties, or taxes.

• These charges are the responsibility of the customer and are not included in the product or shipping price.

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5. Shipping Delays

• We are not responsible for shipping delays caused by the carrier, customs clearance, natural disasters, or incorrect addresses provided by the customer.

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6. Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us within 7 days of delivery at support@drasse.com so we can assist you.

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7. Contact Us

If you have questions about your order or shipping, contact us at:

• Email: support@drasse.com